I am fully expecting several days of lost email, as 1and1 have proven time and time again that they just do not have the ability to administer this service professionally. I will not be renewing my subscription when it expires in a few months time, I will look for a new Microsoft Exchange provider.

This is a huge issue for me, I rely completely on my Microsoft Exchange account to organise my entire working life including email, calendar, contacts, tasks and notes. I figured paying for a premium service would guarantee I had access to a robust solution, but it seems I was wrong.

If you have recently sent me an email which requires action, or are waiting for an email from me, then things are looking grim at the moment, it has been fifteen hours so far and they have still not fixed the problem, the current response they are giving is that they are aware that there is an issue, and their engineers are working on it.